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Sarah Chen (Niwt)

Operations Manager · Online

Today

I'm new to the team — how do we handle weekly status updates?

2:34 PM

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Sarah Chen (Niwt)

Every Friday by 3 PM, each team lead posts in #status-updates with:

1What shipped this week
2Blockers for next week
3Help needed from other teams

I compile these into a Monday recap for leadership.

From 3 sources · team-processes.docx, onboarding-guide.pdf

2:34 PM

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Not a chatbot

Chatbots give scripted answers. A Niwt is built from a specific person’s real work — their emails, documents, and decisions.

Not a search tool

Search returns a file list. Niwt reads the documents and gives you the answer — in the context of who created them and why.

Grounded in your data

Every answer draws from your actual emails, files, and decisions — not the internet. If Niwt doesn’t know, it says so.

Built for how small teams actually work

When critical knowledge lives in one person's head, everything slows down. Niwt fixes that.

Cover vacations and sick days without the scramble

Parental leave, PTO, or an unexpected sick day shouldn’t stall your business. When someone’s temporarily out, their Niwt keeps the answers flowing.

“What pricing did we offer Greenfield Services on their last renewal?”

Get new hires productive faster

Stop asking your best people to repeat themselves for every new employee. Niwt gives new hires direct access to the knowledge your veterans have built over years.

“How do we handle returns for custom orders?”

Keep institutional knowledge when people leave

When a key employee moves on, years of expertise walk out the door. Niwt preserves what they knew so your team doesn’t start from scratch.

“How did Alex set up the vendor payment terms before he left?”

Your data. Your rules.

Your data stays yours

Niwt connects to your existing tools through official APIs. Your data is never sold, never shared with other companies, and never used to train models outside your account.

You control who sees what

Permissions follow your people. If someone doesn’t have access to a file in your workspace, their Niwt won’t surface it either. You set the boundaries.

Encrypted in transit and at rest

All data is encrypted using industry-standard protocols — both while it moves between systems and while it’s stored. No exceptions.

Built for small business reality

No dedicated IT team required. No multi-month implementation. Niwt is designed for teams that need things to work without a tech department managing it.

Common questions

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